If you are not satisfied with a product you purchased from ConsumerElectronicsOnline.com, please return it to us in reasonable condition within 30 days of receipt. You will receive full credit for the amount of the product purchased. We do not refund original or return shipping costs.  If you are returning a non defective item, your refund amount will be minus the actual original shipping costs.  A credit will be issued to your credit card within 3-7 business days of receiving a valid return. Please return product to:

It is important to follow these guidelines to ensure prompt credit:

• A note explaining the reason for your return is helpful, but not required.
• A copy of the original packing slip is required. If that is not available you must included a note stating your order number, order date, and ship to address with the return.
• Products should be returned in reasonable condition without obvious signs of abuse.
• Return the product and any accessories or paperwork shipped with it.
• If possible, return the product in the original packaging.
• Please pack your return product well to prevent damage during shipment.
• We strongly suggest using United Parcel Service (UPS) for your return shipments. If you ship by USPS and the product is lost, USPS will trace the shipment for 30 days. No credit will be issued until the product is returned.
• Ship via ground service for the least expensive option.
• Keep a record of your tracking number.
• UPS and FedEx shipments are automatically insured for $100. You may want to purchase additional insurance if your original item was more expensive.

If you have questions about our return policy, please contact us.

Our Return Policy is subject to change without notice.